Same here Loved it at first but now it sticks worse that a regular pan. Yes same exact experience as mentioned for me too. The other was lightly used but started pitting and had plastic utensils scratches the material. only used plastic or wooden utensils never metal even though it said you could. Not a fried egg but a scrambled mess. I had the same bad results as your clients. I bought the hammered pan and got an egg pan with it. Both were not as advertised. The ceramic coating is coming off just with normal usage! I’m in Canada and hopefully if there is a settlement,I’ll at least get my expense returned to me, I bought this at a Walmart store ,but no longer have the receipt. I purchased a set of Gotham cookware pots and used the pots maybe 4 times and started to notice the non-stick coating was peeling. This means in case you click the website and also buy the product, who owns this site is going to obtain an affiliate commission. These pans are not worth the money you pay for them. Bought two pans, burn marks so bad that they don’t wash out anymore. Made in USA Cookware Deal: Save 25% on your 360 Cookware order with promo code … I bought one from Walmart, it started sticking after three use’s. I followed all the instructions that came with the pan. Can’t even use the pans now. Called customer service again telling them I was unhappy with their product. I bought them also and what a lie they do stick. Pans were pretty good the first few uses and then they stick. Instead, I use the traditional non stick pans and they work a million times better than the Gotham pans. And they warp and rock back and forth on the stove. The Gotham 12" and 9" fry pans claim to be non stick. We bought several Gothem Steel pans (6). Bought the entire set for kids wedding gift. I purchased several sets of these pans, and they are not what was advertised. I used it once and it was great. If you are looking for a great replacement, T-fal Ultimate Hard Anodized pan.